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Private or Public Mediation

Private or Public Mediation

Q Respond to the following: Could the Human Resources Department develop a hybrid, like CDRC, by allowing all the company or business staff the opportunity to train and serve as mediator through the HRD for specific types of disputes? If no, then why not? If yes, please explain how the training would be met (in-house or with a contractor)? How would confidentiality matters be addressed considering the mediators may be colleagues of the disputants?

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The Human Resources Department could develop a hybrid, like CDRC, by allowing all the company or business staff the opportunity to train and serve as mediator through the HRD for specific types of disputes as it would be effective. From the point of view of a consumer, it can be stated that there will be an involvement of higher level of accountability for the offered services and rendered for the CDRC.